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We have an Awesome and FAST moving opportunity! We are seeking a Patient Experience Representative who has abilities to schedule, assist the lab with answering ACD lines and triaging messages for an office in Waltham, MA.
Responsibilities:
- Scheduling appointments for Sleep Lab
- Answering ACD line for the lab
- Triaging messages, sending to appropriate part of the Lab/Department
Qualifications:
- Previous customer service and/or administrative experience
- EPIC experience and healthcare knowledge preferred
*Fully Onsite for training* - After training there may be opportunity to do hybrid work (TBD)
Contract Position: 4 months
Shifts: Full Time - Onsite - Monday to Friday, 8am-5pm
Pay: $17/hr
Patient Experience Representative
Waltham, MA 02451 US
2021-11-10
2023-03-02
Employment Type:
Contract
Job Number: 8666
Job Description
We have an Awesome and FAST moving opportunity! We are seeking a Patient Experience Representative who has abilities to schedule, assist the lab with answering ACD lines and triaging messages for an office in Waltham, MA.
Responsibilities:
- Scheduling appointments for Sleep Lab
- Answering ACD line for the lab
- Triaging messages, sending to appropriate part of the Lab/Department
Qualifications:
- Previous customer service and/or administrative experience
- EPIC experience and healthcare knowledge preferred
*Fully Onsite for training* - After training there may be opportunity to do hybrid work (TBD)
Contract Position: 4 months
Shifts: Full Time - Onsite - Monday to Friday, 8am-5pm
Pay: $17/hr
