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Patient Experience Representative

Waltham, MA 02451

Employment Type: Contract Job Number: 8666

Job Description


We have an Awesome and FAST moving opportunity! We are seeking a Patient Experience Representative who has abilities to schedule, assist the lab with answering ACD lines and triaging messages for an office in Waltham, MA.

Responsibilities:

- Scheduling appointments for Sleep Lab

- Answering ACD line for the lab

- Triaging messages, sending to appropriate part of the Lab/Department

Qualifications:

- Previous customer service and/or administrative experience

- EPIC experience and healthcare knowledge preferred

*Fully Onsite for training* - After training there may be opportunity to do hybrid work (TBD)

Contract Position: 4 months

Shifts: Full Time - Onsite - Monday to Friday, 8am-5pm

Pay: $17/hr

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