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Medical Call Center Representative (OVERNIGHT)

Boston, MA 02108

Employment Type: Contract To Hire Job Number: 9052 Pay Rate: 20.00

Job Description


Our client is a 24/7 call center that provides operator services to a variety of hospitals and medical clinics and virtual receptionist services to over 250 medical practices.

This is a 100% onsite opportunity. We are looking for a seasoned player, 5+ years of call center experience and overnight experience is a requirement.

Paid training will take place for 2-3 weeks 10:00am to 6:00pm. This is a requirement for all shifts.

Shift: Overnight Shift

Fri, Sat, Sun, Mon 10:00pm- 8:00am Paid training will take place for 2-3 weeks 10:00am to 6:00pm. This is a requirement for all shifts. Training must be done 10:00am- 6:00pm.

Responsibilities include:
  • Answering the mainline to hospitals and medical clinics and connecting the caller to the correct staff/department
  • Taking messages for medical practices when they are not able to answer their phone lines
  • Contacting on-call providers with urgent issues from callers

Requirements:
  • 5 years of Call Center Experience
  • Overnight Experience
  • Strong communication skills
  • Basic technical skills (typing 35 wpm+ and ability to information data into a database)

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