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Lead Administrative Lab Coordinator

Boston, MA 02109

Employment Type: Direct Hire Category: Customer Service/Call Center Job Number: 10000

Job Description


Lead Administrative Lab Coordinator
Boston, MA | Full-Time, Onsite (Monday–Friday, 8:30 AM–5:00 PM)
Salary: $57,000–$65,000/year

We are seeking a detail-oriented and customer-focused Lead Administrative Lab Coordinator to support a busy healthcare environment. This role is responsible for coordinating patient appointments, managing laboratory and imaging workflows, supporting front desk operations, and ensuring an exceptional patient experience.

Responsibilities:

  • Coordinate complex patient appointments and lab orders

  • Manage patient check-in and front desk operations

  • Upload and manage outside imaging records

  • Provide outstanding customer service to patients and staff

  • Troubleshoot scheduling and workflow issues

  • Assist with training, onboarding, and team support

  • Maintain compliance with HIPAA and organizational policies

Qualifications:

  • Bachelor's degree preferred

  • Healthcare, medical office, or patient-facing administrative experience preferred

  • Strong communication, organizational, and problem-solving skills

  • Ability to multitask in a fast-paced environment

  • Leadership experience is a plus

This is an excellent opportunity for a healthcare professional who enjoys working with patients, supporting clinical teams, and helping drive operational excellence.

Hire Partnership is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
All Hire Partnership job postings are either actual positions available at the time of posting and/or are based on positions we typically fill or expect to fill.

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