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Front Desk/TMS Technician
Job Description
Make a real impact every day in a role that blends people, purpose, and cutting-edge care!
Our client is seeking a reliable, organized, and compassionate Front Desk/TMS Technician to join their growing team. This role blends administrative and clinical support — managing daily front-desk operations while also administering TMS treatments (training and certification provided)
Location: Wakefield, MA
Hours: Monday-Friday, 9am-5pm
Pay: $25-27/hour
Duration: Direct hire!
Responsibilities
Front Desk & Administrative Duties
Qualifications
Hire Partnership is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
All Hire Partnership job postings are either actual positions available at the time of posting and/or are based on positions we typically fill or expect to fill.
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Our client is seeking a reliable, organized, and compassionate Front Desk/TMS Technician to join their growing team. This role blends administrative and clinical support — managing daily front-desk operations while also administering TMS treatments (training and certification provided)
Location: Wakefield, MA
Hours: Monday-Friday, 9am-5pm
Pay: $25-27/hour
Duration: Direct hire!
Responsibilities
Front Desk & Administrative Duties
- Greet and check in/out patients in a professional, welcoming manner
- Answer phones, schedule appointments, and coordinate patient flow
- Verify insurance eligibility and assist with authorizations
- Collect copays and manage patient balances
- Support billing workflows, including claims follow-up and payment posting
- Communicate effectively with patients, families, and clinical staff
- Provide general office and administrative support
- Learn and administer TMS treatments in accordance with clinical protocols (training/certification provided)
- Complete safety checks and maintain accurate documentation
- Monitor and support patient comfort during treatment sessions
- Collaborate with the clinical team to ensure high-quality care
Qualifications
- Minimum 2 years of experience in a medical or behavioral health office (e.g., front desk, medical assistant, clinical coordinator)
- Strong knowledge of scheduling, insurance verification, and patient communication
- Familiarity with billing and collections processes
- Willingness to learn and perform TMS treatments under supervision
Hire Partnership is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
All Hire Partnership job postings are either actual positions available at the time of posting and/or are based on positions we typically fill or expect to fill.
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Join us in Wakefield, Massachusetts, where exciting job opportunities await! Located just north of Boston, Wakefield offers a perfect blend of historic charm and modern amenities. With its proximity to beautiful Lake Quannapowitt, vibrant downtown area full of shops and restaurants, and cultural gems like the Albion Cultural Exchange and Lakeside Pavilion, Wakefield provides an ideal backdrop for career growth and work-life balance. Explore our job listings today and discover why Wakefield is the perfect place to take your career to new heights!