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Call Center Representative

Boston, MA 02108

Employment Type: Contract Job Number: 8906 Pay Rate: 20.00

Job Description

Our client is a 24/7 call center that provides operator services to a variety of hospitals and medical clinics and virtual receptionist services to over 250 medical practices.

This is a 100% onsite opportunity. There is parking available for the second shift.

Paid training will take place for 2-3 weeks Monday- Friday 9:00am- 5:00pm. Saturday or Sunday will be required along with four weekdays.

Responsibilities include:
  • Answering the mainline to hospitals and medical clinics and connecting the caller to the correct staff/department
  • Taking messages for medical practices when they are not able to answer their phone lines
  • Contacting on-call providers with urgent issues from callers

  • 3+ years of call center experience is required
  • Strong communication skills
  • Basic technical skills (typing 35 wpm+ and ability to information data into a database)
  • Previous experience in a medical environment is preferred.

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