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Call Center Representative (Medical)

Boston, MA 02115

Employment Type: Contract To Hire Job Number: 9018 Pay Rate: 20.00

Job Description

Our client is a 24/7 call center that provides operator services to a variety of hospitals and medical clinics and virtual receptionist services to over 250 medical practices.

This is a 100% onsite opportunity.

Paid training will take place for 2-3 weeks 10am to 6pm. This is a requirement for all shifts.

Shift: 2nd shift is available!

2:00pm- 11:00pm shift and either Saturday OR Sunday

Responsibilities include:
  • Answering the mainline to hospitals and medical clinics and connecting the caller to the correct staff/department
  • Taking messages for medical practices when they are not able to answer their phone lines
  • Contacting on-call providers with urgent issues from callers

  • 1 Year Experience Call Center
  • Strong communication skills
  • Basic technical skills (typing 35 wpm+ and ability to information data into a database)

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