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Call Center Lead

Boston, MA 02108

Employment Type: Contract Job Number: 8772 Pay Rate: 22.00

Job Description


We are seeking a Call Center Team Lead to work at a Medical Call Center in the Longwood Medical Center Area for an Evening Shift.

*Free Parking!*

Responsibilities:
  • The Call Center Team Lead will prepare trainees to succeed in their jobs, while monitoring progressive performance throughout.
  • The Call Center Team Lead will teach all aspects of programs according to the client guidelines.
  • The Call Center Team Lead will carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Qualifications:
  • Must have 2 years of call center experience
  • Must have call center lead or management experience.
  • Must be flexible and able to work am/pm schedules and maybe a rare weekend schedule.
  • Self-Driven, motivating.

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