New Patient Coordination

Boston, MA 02108

Employment Type: Direct Hire Job Number: 6789

One of Boston' s most prestigious medical facilities is seeking a Patient Service Representative to join their team. Responsibilities would be primarily focused on scheduling new patients. The ideal candidate must have prior experience working in a medical admin setting, a strong sense of empathy and superior interpersonal skills. This is an excellent chance to gain administrative experience within a medical setting!

Responsibilities:
  • Schedule patient appointments
  • Liaison between patients, referring provider and patient representatives
  • Procure detailed clinical information face-to-face, by telephone and electronically
  • Triage phone calls and assist in directing patient flow
  • Provide insurance referral and general information to callers and patients
  • Perform front desk check-in and check-out functions
  • Prepare and process complex forms and documents
  • General administrative support as needed by staff such as travel arrangements, perpetration of conference material, etc.

 Requirements:
  • Bachelor’ s Degree
  • 1-3 years relevant experience in a clinical environment
  • Proficiency with Microsoft Windows
  • Excellent customer service and problem solving skills
  • Ability to multi-task
  • Strong verbal and written communication skills

If you have the above qualifications, please email your resume in Word format.

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