Sales and Customer Support

Boston, MA | Contract

Job ID: 4367 Category: Customer Service/Call Center
We need Part Time Sales and Customer Support Representatives by October! MUST BE AVAILABLE 5: 00 AM – 9: 00 AM Monday – Friday. (Some weekends.)   Inbound Sales Calls:
  • Consultative sales to customers
  • Respond to customer inquiries regarding troubleshooting and product usage
  • Process orders and special shipments
  • Work with existing customers to upgrade and troubleshoot
  • Document customer service issues and procedures for resolution
  • Relay customer feedback to development team to improve product
  Qualifications:
  • Must be personable, organized, and energetic, over the phone
  • Aptitude for technology with a willingness to learn
  • Aptitude for providing technical assistance for basic consumer electronics and software
  • Effective communication skills via phone, email, and live chat – Strong writing skills are a must
  • Proficiency with standard office software such as Word, Excel, and PowerPoint
  • Team player who can work independently as well
  • Relevant work experience in sales or customer service is preferred but is not required
  To apply:
  • Forward your most up to date resume in a Microsoft Word document:  Recruiter@hirepartnership.com
  • Please include your phone number and preferred email address
  Hire Partnership, LLC www.hirepartnership.com

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