Patient Coordinator

Boston, MA 02108 | Contract To Hire

Job ID: 4583 Category: Administrative Assistant

  • Facilitates the coordination of patient care and ensures prompt and appropriate communication between patients and all care team members.
  • Proactively engages with patients to evaluate social determinants of health, identify internal and external services and resources needed to improve health outcomes, and assists in addressing barriers to care.
  • Timely coordination of closed-loop patient referrals (both internal and external), including referrals database maintenance.
  • Actively engages in the implementation of organizational improvement and innovation initiatives, process changes, program pilots, and care redesign.
  • As a member of the care team, participates in huddles, team meetings, and case conferencing as needed.

Requirements :
  • Strong collaborative skills; ability to effectively and appropriately engage members of the care team, other clinic departments, leadership, and external community partners.
  • Exceptional communication skills; ability to effectively engage patients and assess needs and concerns to ensure that the patient is referred appropriately.
  • Excellent in-person and phone customer service skills; able to manage difficult and emotional patient situations and to respond promptly to patient needs.
  • Experience working with diverse populations; displays respect and sensitivity to cultural diversity.
  • Experience working in community health setting.
  • Ability to adapt to change; approach challenges with an innovative and proactive attitude; and investigate resources.
  • Strong organizational and problem solving skills; ability to prioritize tasks with attention to detail while working in a fast-paced environment.
  • Bachelor’ s Degree
  • Minimum of 1 year of administrative experience and interest in healthcare

To apply: 
  • Forward your most up to date resume to in a Microsoft Word document
  • Please include your phone number and preferred email address

Hire Partnership, LLC

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