Medical Call Center Representatives
Boston, MA | Contract To Hire
Our client is seeking a multitasking, detail oriented, customer service professional to answer incoming calls for their busy call center. The right candidate must be able to work quickly and accurately handle confidential information.
Responsibilities include: taking incoming calls from client' patients, clients and their office staff, healthcare providers and hospitals; screening caller requests, taking messages, dispatching to appropriate on-call providers based on established protocols, checking and updating on-call calendars and databases per client request.
- 2 year customer service
- 2 years call center OR Hospital experience
- Basic PC skills and ability to navigate in Windows environment
- Typing speed of 40 wpm
- Flexible work schedule
- Positive attitude
- Willingness to accept responsibility
- Attention to detail
- Ability to quickly think, talk and type simultaneously while using excellent telephone communication and interpersonal skills
- Must have excellent hearing and listening skills
- High school diploma
If you have the above qualifications, please email your resume in Word format to: firstname.lastname@example.org
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