Medical Admin/Receptionist
Boston, MA | Contract To Hire
Job ID: 4582
Category: Patient Rep
We’ re looking for a Medical Admin to provide office support and customer service at the front desk of one of Boston’ s most prestigious hospitals! This will be a long-term contract position, that will go on for two years.
Responsibilities:
- Provide administrative support and customer service
- Schedules appointments
- Serve as first point of contact for patients
- Respond to incoming phone calls, routing calls as necessary
- Triage issues and answering general questions, resolving requests in real time
- Complete patient intake for each caller, including those resolved, or those requiring action
- Respond to emergencies using standard procedures and critical thinking
- Support staff, ensuring coverage and task management at times of full and partial staffing levels
- Bachelor' s Degree
- 0 - 2 years of administrative or customer service experience
- Excellent phone etiquette
- PC proficiency required
- Knowledge of medical terminology preferred but not required
- Forward your most up to date resume in a Microsoft Word document
- Please include your phone number and preferred email address