Customer Service - Claims

Boston, MA 02108 | Contract To Hire

Job ID: 4327 Category: Customer Service/Call Center

We need a Vehicle Claims Specialist!

• Researches damaged vehicle incidents and roadside assistance inquiries
• Responds appropriately and professionally to the customers and clients
• Mediates negotiates, develops and implements steps for resolution
• Develops internal and external relationships to ensure client satisfaction
• Resolves issues within a specified time period, including contact center, vendor, and claims inquiries
• Analyzes customer/client issues, making recommendations to improve member satisfaction 

• High School Diploma/G.E.D. (Associate Degree is a plus)
• 3 years' experience in customer service
• Some experience handling insurance or claims 
• Must be able to work flexible hours as business needs dictate
• Superior problem solving, multi-tasking, and organizational skills 
• Ability to prioritize and meet tight deadlines
• Strong business writing and computer application knowledge
• Handle multiple tasks simultaneously

To apply: 
Forward your most up to date resume in an MS Word document to
Please include your phone number and preferred email address

Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs: